Vencube alpha user manual - Versionsgeschichte

Apaul: /* Status display LED 2 */

2024-09-09T09:56:32Z

Status display LED 2

← Nächstältere Version		Version vom 9. September 2024, 09:56 Uhr
Zeile 124:		Zeile 124:
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	! style="width: 10em" \|Display LED 2		! style="width: 10em" \|Display LED 2
	! style="width: 20em" \|Meaning/~~Cause~~		! style="width: 20em" \|Meaning/cause
	! style="width: 30em" \|Remedy		! style="width: 30em" \|Remedy
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{LGr}}		\|{{LGr}}
	\| No communication ~~with Vensells OL (Castles)~~		\| No communication
	\|		\|
	Is the ~~system in~~ the ~~boot-up phase?<br>~~		Technical problem on the Linux board or with the Vencube,
	~~Serial connection cable~~ Vencube ~~<-> Vensells OL on COM1?~~		if necessary, contact S+M.
	~~Do not use the LAN socket!~~
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{LRt}}		\|{{LRt}}
Zeile 142:		Zeile 141:
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{LGnB}} 1x		\|{{LGnB}} 1x
	\| ~~Checking~~ the connection to Vensoft		\| Check the connection to Vensoft
	\|		\|
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"

Apaul: /* Status display LED 2 */

2024-09-09T09:52:21Z

Status display LED 2

← Nächstältere Version		Version vom 9. September 2024, 09:52 Uhr
Zeile 127:		Zeile 127:
	! style="width: 30em" \|Remedy		! style="width: 30em" \|Remedy
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{~~LGn~~}}		\|{{LGr}}
	\|~~Mobile network OK~~		\| No communication with Vensells OL (Castles)
			\|
			Is the system in the boot-up phase?<br>
			Serial connection cable Vencube <-> Vensells OL on COM1?
			Do not use the LAN socket!
			\|- style="vertical-align:top;"
			\|{{LRt}}
			\|
			No successful connection to Vensoft.
	\|		\|
			Is the mobile reception sufficient?<br>
			If necessary, change the antenna position.
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{LGnB}} 1x		\|{{LGnB}} 1x
	\|~~Searching for mobile network, no error, please wait!~~		\| Checking the connection to Vensoft
	\|		\|
	*until LED lights up green (OK)
	*until LED lights up red (error)
	\|- style="vertical-align:top;"		\|- style="vertical-align:top;"
	\|{{~~LGnB~~}} 2x		\|{{LGn}}
	\|~~Switching mobile network, no error, please wait!~~		\| Successful connection to Vensoft
	\|		\|
	*until LED lights up green (OK)
	*until LED lights up red (error)
	~~\|- style="vertical-align:top;"~~
	~~\|rowspan="3"\|{{LRt}}<br>after opening the door~~
	~~\|rowspan="3"\|No network found~~
	~~\|Restart Vencube and check whether there is network reception with the door open:~~
	\|-
	~~\| {{LGn}} '''Yes:''' Change antenna position in or on the machine~~
	\|-
	~~\| {{LRt}} '''No:''' Change to a suitable antenna, check network~~
	~~\|- style="vertical-align:top;"~~
	~~\|{{LRt}}~~
	~~\|Vencube has no SIM card~~
	~~\|Insert/check SIM card~~
	~~\|- style="vertical-align:top;"~~
	~~\|{{LGr}}~~
	~~\|Modem deactivated~~
	~~\|Activate modem~~
	\|}		\|}

Apaul: /* Status display */

2024-09-09T09:50:41Z

Status display

← Nächstältere Version		Version vom 9. September 2024, 09:50 Uhr
Zeile 52:		Zeile 52:

	== Status display ==		== Status display ==

			=== Status display LED 1 ===

	{\| class="wikitable" border="1"		{\| class="wikitable" border="1"
Zeile 116:		Zeile 118:
	\|Repair (contact S+M)		\|Repair (contact S+M)
	\|}		\|}

			=== Status display LED 2 ===

	{\| class="wikitable" border="1"		{\| class="wikitable" border="1"
Zeile 155:		Zeile 159:
	\|Activate modem		\|Activate modem
	\|}		\|}

			=== Status display LED 1 + LED 2 ===

	{\| class="wikitable" border="1"		{\| class="wikitable" border="1"

Apaul am 9. September 2024 um 09:48 Uhr

2024-09-09T09:48:53Z

← Nächstältere Version		Version vom 9. September 2024, 09:48 Uhr
Zeile 1:		Zeile 1:
	[[Datei:VTC_a_frontal_frei.png\|~~300px~~\|right\|VenCube alpha]]		[[Datei:VTC_a_frontal_frei.png\|200px\|right\|VenCube alpha]]
	==Download user manual==		==Download user manual==

Apaul: /* Keypad field */

2024-07-31T14:18:21Z

Keypad field

← Nächstältere Version		Version vom 31. Juli 2024, 14:18 Uhr
Zeile 19:		Zeile 19:
	\| style="text-align:center" \| LED field<br />		\| style="text-align:center" \| LED field<br />
	[[File:VTC_a_LED_Feld.png\|100px]]		[[File:VTC_a_LED_Feld.png\|100px]]
	\| Status display For an explanation, see [[~~VenCube~~ alpha ~~Quick Guide~~#Status display\|Status display]] below.		\| Status display For an explanation, see [[Vencube alpha user manual#Status display\|Status display]] below.
	\|-		\|-
	\| style="text-align:center" \| VenTool connection<br />		\| style="text-align:center" \| VenTool connection<br />

Apaul: Die Seite wurde neu angelegt: „VenCube alpha ==Download user manual== In preparation... {{Vorlage:Vencube Montage und Inbetriebnahme}} == Keypad field == {| class="wikitable" border="1" |- ! style="width: 10em" | Keypad field ! style="width: 40em" | Function |- | style="text-align:center" | MODE button
100px | This button is intended for later use. |- | style="text-align:center" | LED field
Fil…“

2024-07-31T14:12:22Z

Die Seite wurde neu angelegt: „300px|right|VenCube alpha ==Download user manual== In preparation... {{Vorlage:Vencube Montage und Inbetriebnahme}} == Keypad field == {| class="wikitable" border="1" |- ! style="width: 10em" | Keypad field ! style="width: 40em" | Function |- | style="text-align:center" | MODE button 100px | This button is intended for later use. |- | style="text-align:center" | LED field Fil…“

Neue Seite

[[Datei:VTC_a_frontal_frei.png|300px|right|VenCube alpha]]
==Download user manual==

In preparation...

{{Vorlage:Vencube Montage und Inbetriebnahme}}

== Keypad field ==

{| class="wikitable" border="1"
|-
! style="width: 10em" | Keypad field
! style="width: 40em" | Function
|-
| style="text-align:center" | MODE button 
[[File:VTC_a_Mode_Taste.png|100px]]
| This button is intended for later use.
|-
| style="text-align:center" | LED field 
[[File:VTC_a_LED_Feld.png|100px]]
| Status display For an explanation, see [[VenCube alpha Quick Guide#Status display|Status display]] below.
|-
| style="text-align:center" | VenTool connection 
[[File:VTC_a_Connect.png|100px]]
| A connection to a [[VenToolThin|PC]] or [[VenToolApp|Android device]] is established at this plug using a special connection cable. This makes it possible to read out data and import configurations.
|-
| style="text-align:center" | Button A 
[[File:VTC_a_A_Taste.png|100px]]
| is for small cleanings according to HACCP standards.
|-
| style="text-align:center" | Button B 
[[File:VTC_a_B_Taste.png|100px]]
| is pressed when product is being refilled at the machine.
|-
| style="text-align:center" | Button C 
[[File:VTC_a_C_Taste.png|100px]]
| is for the technician at the machine who is carrying out a repair or inspection. (Press the button once)
|-
| style="text-align:center" | Key D 
[[File:VTC_a_D_Taste.png|100px]]
| is for major cleaning according to HACCP standards.
|-
| style="text-align:center" | Key E 
[[File:VTC_a_E_Taste.png|100px]]
| is pressed when the cash register is emptied.
|-
| style="text-align:center" | Key F 
[[File:VTC_a_F_Taste.png|100px]]
| is pressed to carry out a tube inventory, this is how the coin changer is filled.
|-
|}

== Status display ==

{| class="wikitable" border="1"
|- style="vertical-align:top;"
! style="width: 10em" | Display LED 1
! style="width: 20em" | Meaning/cause
! style="width: 30em" | Elimination
|-
|{{LGn}}
|Vending machine control and credit system OK
|
|- style="vertical-align:top;"
|{{LGnB}} 2x
|Vencube in free sale mode Vending machine control and credit system OK
|
|- style="vertical-align:top;"
|{{LGnB}} 1x {{LRtB}} 1x
|C button pressed when DFC active Fake credit is switched off for flushing
|Press C button again
|- style="vertical-align:top;"
|rowspan="5"|{{LRtB}} 1x
|rowspan="5"|Vencube blocked by machine control or no machine control available
|Switch on the machine's key switch (if available)
|- style="vertical-align:top;"
|Check that the machine is ready for operation
|- style="vertical-align:top;"
|Check/change the machine protocol on the Vencube and machine
|- style="vertical-align:top;"
|Activate the MDB card reader in the machine (not necessary for all machines)
|- style="vertical-align:top;"
|Check the wiring between the machine and the Vencube
|- style="vertical-align:top;"
|{{LGnB}}{{LRtB}}
|VenCube in service mode
|deactivate with "Mode" and "C"
|- style="vertical-align:top;" |rowspan="3"|{{LRtB}} 2x
|rowspan="3"|No credit system available
|Check wiring between Vencube and credit system
|- style="vertical-align:top;"
|Check the credit system protocol settings in Vencube
|- style="vertical-align:top;"
|If a coin changer is connected, check whether it supports Alternative Payout (MDB Level 3)
|- style="vertical-align:top;"
|rowspan="2"|{{LRtB}} 3x
|rowspan="2"|Credit systems blocked by Vencube
|Check whether at least one coin/note has been released
|- style="vertical-align:top;"
|Check the credit system protocol settings in Vencube (must not be set to free sale or deactivated)
|- style="vertical-align:top;"
|rowspan="3"|{{LRt}}
|rowspan="2"|No vending machine controller (VMC) and no credit system available
|Check the setting in the Vencube for the credit system/vending machine protocol
|- style="vertical-align:top;"
|Check the cabling of the vending machine -> Vencube -> credit system
|- style="vertical-align:top;"
|After 3 minutes, LED 1 = 1x red flashing, the credit systems are also switched off and LED 1 lights up red permanently
|see "1x red flashing"
|- style="vertical-align:top;"
|rowspan="2"|{{LGr}}
|no power supply
|Check installation and cable connections
|- style="vertical-align:top;"
|Keyboard defective
|Repair (contact S+M)
|}

{| class="wikitable" border="1"
|- style="vertical-align:top;"
! style="width: 10em" |Display LED 2
! style="width: 20em" |Meaning/Cause
! style="width: 30em" |Remedy
|- style="vertical-align:top;"
|{{LGn}}
|Mobile network OK
|
|- style="vertical-align:top;"
|{{LGnB}} 1x
|Searching for mobile network, no error, please wait!
|
*until LED lights up green (OK)
*until LED lights up red (error)
|- style="vertical-align:top;"
|{{LGnB}} 2x
|Switching mobile network, no error, please wait!
|
*until LED lights up green (OK)
*until LED lights up red (error)
|- style="vertical-align:top;"
|rowspan="3"|{{LRt}} after opening the door
|rowspan="3"|No network found
|Restart Vencube and check whether there is network reception with the door open:
|-
| {{LGn}} '''Yes:''' Change antenna position in or on the machine
|-
| {{LRt}} '''No:''' Change to a suitable antenna, check network
|- style="vertical-align:top;"
|{{LRt}}
|Vencube has no SIM card
|Insert/check SIM card
|- style="vertical-align:top;"
|{{LGr}}
|Modem deactivated
|Activate modem
|}

{| class="wikitable" border="1"
|- style="vertical-align:top;"
! style="width: 10em" | Display LED 1+2
! style="width: 20em" |Meaning/Cause
! style="width: 30em" |Remedy
|-
|{{LGnB}}{{LRtB}} Running light
|Vencube in tube filling mode
|deactivate with "F" key
|}

{| class="wikitable"
| [[File:Hinweis.png|50px]]
| style="background-color:#b1cded; width:35em"|
'''Note:''' 
LED 1 and LED 2 light up green/red at the same time or flashing, this indicates a memory error, the VenCube must be replaced.
|}

{| class="wikitable"
| [[File:Hinweis.png|50px]]
| style="background-color:#b1cded; width:35em"|
'''Note:''' 
During a software update, LED 1 and LED 2 flash green/red. This can take up to 15 minutes. During this time, the VenCube '''must not''' be switched off.
|}

[[Category:Index]]
[[Category:Vencube alpha]]