Check the following settings in the machine control and adjust if necessary.
Setting
Option
Cup elevator
No cup requirement
Number of cup elevators
X
Cup price
X
Settings in Vensoft
Adjustment of products and product ingredients
Create product ingredient "cup"
In Vensoft at machines ⇒ products ⇒ product Ingredients section, create a new product ingredient called "cup". To do so, click the "+" button.
Ingredients
In the next step, the product ingredient "cup" can be created. If multiple cup sizes are available, a separate "cup" product ingredient must be created for each cup size (e.g., "large cup" and "small cup"). Save with "OK."
Ingredients
Create product "cup"
In Vensoft at machines ⇒ product, create a new product "cup," in the products section. To do so, click the "+" button.
Products
The next step is to create the product "cup". If multiple cup sizes are available, a separate "cup" product must be created for each cup size (e.g., "large cup" and "small cup"). Save with "OK."
Products
Create product "cup" in the assembly
In Vensoft at machines ⇒ assembly create the new product "cup" in the inventory of the corresponding hot beverage machine. To do this, search for the inventory of the machine you want to configure using the filter, select it, and click the "+" button.
Assembly
In the next step, the product "cup" is added to the inventory. Under Products, select the "cup" you just created. Here, assign the price previously set in the vending machine control to the respective cup. After selecting all properties, save with "OK."
Assembly
Now, at the very bottom of the new layout, open "Products without selectors" and click on the "+" button.
Assembly
Now assign the selector for the product "cup" to the selector from the machine control. (In this example, 50)
Assembly
Create a recipe for the product "cup" in the assembly
The exact composition of each hot beverage is specified in the inventory under ⇒ "Recipe". Here, assign exactly one item to each product, which can be purchased with or without a cup, for the product ingredient "cup".
Recipe
Adjustment of the machine in Vensoft
Finally, in Vensoft, under Machines ⇒ Machines, the cup cancellation method "price difference (reduction)" must be selected and saved for the respective hot beverage machine.
Machine
Machine
Machine
Adjustment of Vencube configuration
After saving the settings in Vensoft under Automat, the Vencube configuration will be automatically adjusted via the platform. Transferring the configuration may take a few minutes.
Examination
Ensure that all steps listed in this manual have been completed chronologically. Check: The price and product settings for the cup in the vending machine control system itself, as well as the following settings in Vensoft, must be configured correctly: The vending machine type, the vending machine, and the vending machine's inventory, including the product ingredient, recipe, and the product "cup", must be entered correctly. After successfully completing all settings, the transaction records must be checked for accuracy. These can be found under Transaction Data ⇒ Sales.
Sales
Here you can filter by the transaction records of the respective machine.
Sales
For each product purchased with your own mug, the price for the respective mug will be deducted.
List entry #10
Large coffee with a cup from the vending machine, for which the full price of €0.30 for the coffee + €0.20 for the large cup was paid.
List entry #9
Large coffee with its own cup.
List entry #8
Price for a large cup of €0.20 will be credited back.