Vencube beta user manual

VenCube beta

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In preparation...

Vencube assembly and commissioning

Mount the Vencube

The device is assembled by the customer. Proceed as follows during assembly: Open the machine. Turn off the power to the machine. Determine the optimal installation position: Place the VENCUBE as close as possible to the machine controls and payment systems. Make sure that the controls are easily accessible. Note the cable length. Glue the base plate (holder) and screw it. (Image 1) If gluing is not possible, the assembly click holder must be screwed diagonally to the designated points in the machine with at least 2 screws1). The screw heads must be complete Sit flush and must not protrude. 1) Hardened countersunk self-drilling screw, ∅ 3.5 according to DIN 7504 Clip the VENCUBE into the base plate. (Image 2) Remove the machine controls cover. The machine must be voltage-free! Disconnect all existing payment systems (1, 2) from the machine control. (Image 3) Connect the cables from the VENCUBE: Connect the (MDB) master connection (3) from the VENCUBE to the vending machine control. (Image 4) Connect the (MDB) slave port (4) to all existing payment systems (5). If necessary, use a Y-cable. (Image 5) If possible, glue the antenna (6) behind a plastic cover. (Image 6) Route the antenna cable. Lay all cables professionally with cable ties. Never use the existing door switch of the machine, this can destroy the Vencube. Always connect the door switch as closer to plug 1 with the Vencube. Use connector "COM" and connector "NO" from the switch.

Image 1 Image 3 Image 5

Image 2 Image 4 Image 6

Vencube Commissioning

• Turn on the machine.
• If necessary, adjust the Vencube using the Ventool.
• If necessary, configure the machine control and the payment systems.
  You can find information on this in the wiki!
• Wait until both LEDs turn green.
• Close the door.
• Test the machine by making a trial vend with change.
• Open the door again.
• Enter the data for VENSOFT (serial number, machine number).
• Perform a cash withdrawal by pressing the “E” button on the Vencube until you hear a beep.
• Close the door.
• Commissioning is complete.

Keyboard

Keyboard	Description of the function	Action in VENSOFT
MODE key	Mode key	Key for additional or protected special functions
LED field	Status display, for an explanation see Status display below.
VenTool connection	A connection to a PC or Android device is established at this connector using a special connection cable. This enables data to be read out and configurations to be imported.
Button A	HACCP small cleaning	Time stamp HACCP small is set
Key B	Goods replenished	Vending machine fill level is set to full
Key C	Service carried out	Service timestamp is set
Key D	HACCP major cleaning	HACCP major timestamp is set
Key E	Cash withdrawal	Vending machine is billed
Key F	Tube filling mode	enables filling and withdrawal of change

Status display

Status display LED 1

Display LED 1	Meaning/cause	Remedy
	Vending machine control and credit system OK
2x	Vencube in free vending mode Vending machine control and credit system OK
1x 1x	C button pressed when DFC is active Fake credit is switched off for flushing	Press C button again
1x	Vencube blocked by machine control or no machine control available	Switch on the machine's key switch (if available)
		Check that the machine is ready for operation
		Check/change the machine protocol on the Vencube and machine
		Activate MDB card reader in the machine (not necessary for all machines)
		Check the wiring between the machine and the Vencube
	VenCube in service mode	deactivate with "Mode" and "C"
2x	No credit system available	Check wiring between Vencube and credit system
		Check the credit system protocol settings in Vencube
		If a coin changer is connected, check whether it supports Alternative Payout (MDB Level 3)
3x	Credit systems blocked by Vencube	Check whether at least one coin/note has been released
		Check the settings for the credit system protocol in the Vencube (must not be set to free sale or deactivated)
	No vending machine controller (VMC) and no credit system available	Check the settings in the Vencube for the credit system/vending machine protocol
		Check the wiring from the vending machine -> Vencube -> credit system
	After 3 minutes, LED 1 = 1x red flashing, the credit systems are also switched off and LED 1 lights up red permanently	see "1x red flashing"
	no power supply	Check the installation and cable connections
	Repair (contact S+M)

Status display LED 2

Display LED 2	Meaning/cause	Remedy
	Mobile network OK
1x	Searching for mobile network, no error, please wait!	until LED lights up green (OK) until LED lights up red (error)
2x	Change mobile network, no error, please wait!	until LED lights up green (OK) until LED lights up red (Error)
after opening the door	No network found	Restart Vencube and check whether there is network reception with the door open:
		Yes: Change antenna position in or on the machine
		No: Change to a suitable antenna, check network
	Vencube has no SIM card	Insert/check SIM card
	Modem deactivated	Activate modem

Status display LED 1 + LED 2

Display LED 1+2	Meaning/Cause	Remedy
Running light	Vencube in tube filling mode	deactivate with "F" key

Note: LED 1 and LED 2 light up green/red at the same time or flashing, this indicates a memory error, the VenCube must be replaced.

Note: During a software update, LED 1 and LED 2 flash green/red. This can take up to 15 minutes. During this time, the VenCube must not be switched off.

Regular processes at the machine

Cash withdrawal

A cash withdrawal or "cash register emptying" is indicated by pressing the "cash withdrawal" button, marked with the letter "E" and a € symbol. It is possible to install special hardware in the coin box to automate this step. In both cases, the Vencube signals with a short beep that a cash register emptying has been registered. If one of the cash registers in the machine is removed, all cash registers (e.g. coin box and note box) must always be removed at the same time. If the money is removed from one of the cash registers in the machine, all existing cash registers (e.g. coin box and note box) must always be emptied at the same time. This emptying is confirmed by pressing the E button on the Vencube.

Cash register withdrawal, the machine is being accounted for

Change filling and change withdrawal

The change filling and withdrawal are initiated by pressing the "Tube inventory" button, marked by the letter "F" and a stylized change tube. As soon as this process has been initiated, the buttons on the coin changer are released and these can be used to pay out coins manually. Coins can be deposited by inserting them. As long as the process is being carried out, the Vencube shows this using the operating status LED1 and LED2, which light up one after the other in green and red at regular intervals. Once the desired change level has been reached, the process is ended by pressing the "Tube inventory" button again. If coins are fed into the coin cassette during the process, especially during filling, they must remain there. If necessary, the cash register can be emptied afterwards.

Tube filling mode, enables filling and removal of change

LED status display: running light green/red

Service call

Note: Important: All of the work carried out below assumes that no money is added to or removed from the machine.

A service call may be necessary at any time, e.g. because payment systems need to be replaced. A service call is started by pressing the "MODE" and the service button, marked by the letter "C" and a stylized wrench, in quick succession. During service mode, any hardware in a machine can be replaced, except for the Vencube. The continuous lighting of the operating status LED 1 in the colors red and green (yellow) indicates that the Vencube is in this mode. This mode can only be exited by pressing the "MODE" and the service button again in quick succession. Restarting the Vencube, even after a power loss, does not automatically end the mode. As long as this operating mode is active, the following work can be carried out: Replacement of machine components Test sales using all installed payment systems Installation of additional payment systems Replacement of payment systems Correction of change stocks

Mode button: Button for additional or protected special functions LED status display: LED1 yellow (green/red) LED2 green

Service button

Replacing the Vencube

Replacing a Vencube in the event of a defect is a combination of the processes mentioned here in the following order:

• Assigning the replacement device to the machine
• Withdrawing cash from the machine
• Withdrawing change from the machine
• Taking the defective Vencube out of service
• Putting the new Vencube into service
• Adding change